FAQ

Assign Credit Card To New OR Existing Address

In the app Consumers and Skilled/Service Providers can add to their profile as many credit cards as they want and to:
  • Define any Credit card as the default payment method.
  • Assign any credit card to any new or existing address.

This will help any consumer to separate expanses from each property they own and to handle better their accounting. 

Consumers that also have a Skilled/Service Provider profile... Will have 1 list of credit cards. That list is appeared in both profiles under Credit Cards. Any changes in any profile at the application will effect the other list....

TIP

Default Credit Card ( ) means :

Skilled/Service Provider:

Consumers:

  • For Background check application
  • For any service request address that DOESN’T have any credit card assigned as a payment method.

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Categories FAQ

Cleaning After Nice Dinner

The Scenario:

You had a great dinner and you want someone to just come over and clean the living room area – nothing else.

Step 1 – Select the Address where you want the service at.

  • Select an address from the existing list of addresses.
  • Add new address (in case you want the service at your friend, family address OR even if you want to get service for your relative in another country)
  • Click on the map green pin to add your current location and request a service to there. 

Click the ‘More & Next…’

Step 2 – Click on the SEARCH and type Cleaning.

Click On all The relevant sub categories that you want to include in the service. and click NEXT

Provide at least 1 way to describe what you want:

  • Video of 1 minute
  • 4 Images
  • Description.

Note: It can be at least one OR combination of all.

See who is available RIGHT NOW to do the cleaning service that you need.

  1. Click on the profile you want to hire.
  2. Wait for the provider’s answer with a price and comments.
  3. If you like the price… Click ACCEPT and wait for him to come over and do the service.
  4. If you don’t agree with the price…. click REJECT.
  5. You will be asked to provide a last offer chance price.
  6. Allow the person to either ACCEPT or REJECT it.
  7. If your price was accepted by that service provider… AWESOME! you just saved some money 🙂
  8. Wait for the service to be complete, SIGN the close service at the service provider mobile side. 
  9. ALL DONE! 

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Profiles Pictures

ReadyB requires both profiles (consumers & Service Providers) to have a profile picture before working with the app.

  • Service providers Can’t check-In/Check-out without having a profile picture 
  • Consumers can’t request a service without having a profile picture.

Related screens for service providers

The reason for implementing that is because we believe that consumers should see who they are about to hire AND Service Providers should see who is the potential consumers that they are about to give service to.

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How to Add Service Categories

 
After you create your service provider profile, you will have to assign all the service categories that you want to provide (as part of the registration process.
 
But in case that you want to add, remove or arrange all the service categories for your profile, you will need to do the following: 

Click on the ‘manage categories’ and follow the self explanatory options like:

1. type the search button and add all the addition categories that you want to include in your profile.

2. Sliding to the left on each category that already assigned to your profile will allow you to remove it from your profile.

 

Remove categories from your profile.

Slide all the way to the left the category that you wish to remove from your profile. at the end of the sliding… the category will be removed from the list of categories.

 

you will need to repeat that for each of the categories that you want to remove from your profile.

 

Helper & General categories - What and How...

If you would like to provide help to consumers that need HELP in anything….(doesn’t need to be specific topic)

When consumer will ask for help… than your profile will appear in the results (while you Checked In and not busy on another work)

General is a category that is self explanatory. This category is for anything that is not specific topic OR when consumer can’t see the category of service that he is looking for.

NOTE: the chances are that you will get may service requests with this category of service. 

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Available / Unavailable

As service provider: In order to be available for anyone that is looking for service…. please make sure that you slide the bar from the left side to the right side and that you are on ‘Currently Available’

When you are available or unavailable… ReadyB will keep your last status within the platform regardless if the app is open, in the background or terminated.

 

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Credit Cards and Payments at ReadyB

ReadyB – DO NOT store any Credit card information OR bank information (that is needed for direct deposits of any earnings that comes after each completion of any service).
Credit card information and Bank account information ARE stored on Stripe (better than PayPal) servers ONLY.
 
Consumers:
Credit cards will be charged ONLY after any service request was done and for the amount that was approved by him/her to the service provider.
 
Service Provider:
You will be asked to add a Credit card ONLY when you will request to to run your background check OR when you want to order an ID card.
For payments related to services that you provided… we highly recommend you to link your bank account to your profile. By doing that, your payments will be made automatically 2-3 business days AFTER each completed service.
In case your profile DOESN’T have any bank account linked… your money will be stored UNDER your profile email address at Stripe.

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Why should you use ReadyB?

 ReadyB is a platform that covers almost any category of immediate services that you need!
It provides a single platform that you can use to find anyone that you need for any service you desire, and also allows service providers to showcase their talents in one place.

In other words, consider ReadyB to be like Uber and Yelp combined together in a single app but with more reliability in who you’re hiring, and handier features to make sure you get the job done right the first time.

Using ReadyB is simple! If you wish to sign up as a service provider, all you need to do is download and register, selecting the service provider option. From here you get to choose and elaborate on which specialties and services you provide, then all you need to do is to CHECK IN. When someone is looking for a service, they are able to look up any service providers in their area by: selecting the address where the service is needed, the category of that requested service, and providing additional information about the service needed (via Video/description/Photos). If your area of expertise is what they are looking for and they see your profile and decide to hire you, you will get a notification message that will ask you if you want to accept the work order or decline it.

If you accept the work request, you will then be asked to submit a quote for how much you will charge for the specific job. This quote will be sent directly and privately to the customer and they will have the final decision to approve it or not.

Once the job is accepted and approved, you will receive the directions to the service address. After the job has been completed, the ‘work completion’ screen must be signed by the customer and then the money will be transferred straight into your bank account through the app and it will be available to you within 3-5 business days.

With ReadyB app you are able to control how much you charge for your services and we make sure you get paid right away.

https://itunes.apple.com/us/app/readyb/id1078157462?mt=8

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